Privacy Policy
Last Updated: March 2026
11 Orchard LLC (“Company”, “we”, “our”, or “us”) operates the website https://11orchard.com (the “Website”).
This Privacy Policy describes how we collect, use, and protect information when you visit our Website or communicate with us.
By using this Website, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide when you:
-Contact us through our website
-Use the website chat feature
-Send us an email
-Call us or submit a form
This information may include:
-Name
-Email address
-Phone number
-Business name
-Message or inquiry details
-Any other information you choose to provide
Information Collected Automatically
When you visit the Website, certain information may be collected automatically through cookies and analytics tools.
This may include:
-IP address
-Browser type
-Device information
-Pages visited
-Time spent on pages
-Referring website or search source
This information helps us analyze website usage and improve our services.
Chat Feature
Our Website may include a chat feature that allows visitors to communicate with us in real time.
If you use the chat feature, we may collect and store information you voluntarily provide during the conversation, such as your name, email address, phone number, business information, or details related to your inquiry.
Chat conversations may be stored to help us respond to inquiries and improve our services.
Please do not submit sensitive personal information through the chat feature.
Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to improve the user experience and analyze website traffic.
Cookies are small data files stored on your device that help websites remember user activity and preferences.
Cookies may be used for purposes including:
-Website functionality
-Analytics and performance measurement
-Advertising and marketing insights
Most browsers allow you to disable cookies or remove them through browser settings.
Advertising and Google Ads
We may use advertising platforms such as Google Ads to promote our services.
Third-party vendors, including Google, may use cookies or similar technologies to show advertisements based on previous visits to our Website or other websites.
Google’s use of advertising cookies enables it and its partners to serve ads based on users’ visits to websites across the internet.
Visitors can opt out of personalized advertising by visiting: https://adssettings.google.com
Cookies may also be used to measure advertising performance and campaign effectiveness.
Third-Party Services
We may use trusted third-party services to operate our Website and business, including:
-Website hosting providers
-Analytics providers
-Chat and communication tools
-Advertising platforms such as Google Ads
These third parties may collect or process information according to their own privacy policies.
We may disclose personal information if required to do so by law or in response to valid legal requests such as court orders or government investigations.
How We Use Information
We may use collected information to:
-Respond to inquiries or messages
-Communicate with potential clients
-Provide information about our services
-Improve website functionality and performance
-Analyze marketing and website usage
-Operate and maintain our business
We do not sell personal information to third parties.
SMS Communications
If you choose to provide your phone number through our Website or communication channels, you may receive SMS messages from us related to your inquiry, services, or business communications.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier.
You may opt out of SMS communications at any time by replying STOP to any message or by contacting us at [email protected].
We do not sell or share SMS opt-in information with third parties except as required to deliver messaging services or comply with legal obligations.
Data Retention
We retain personal information only as long as necessary to respond to inquiries, operate our services, and comply with legal obligations.
Data Security
We take reasonable steps to protect information submitted through our Website.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Links to Other Websites
Our Website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any websites they visit.
Your Privacy Rights
You may request access to, correction of, or deletion of personal information we may hold about you by contacting us at [email protected].
Children's Information
Our Website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any updates will be posted on this page with an updated “Last Updated” date.
Contact Information
If you have questions about this Privacy Policy, you may contact us:
11 Orchard LLC
Email: [email protected]
Website: https://11orchard.com
CONTACT US
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Copyright 2026. All Rights Reserved.